In its effort to acknowledge the significance of Information Communication and Technology (ICT) on the implementation of decentralising government services to provincial level, the Vanuatu Immigration and Passport Services through the Department of Immigration will be reducing passport fees to just Vt10, 000 - the normal fees for urgent services - during the commemoration of ICT Days in Luganville, Santo next week. This will be effective only on May 17-18, 2021.
An order for this change has been signed by Deputy Prime Minister, Ishmael Kalsakau, who is also the responsible minister for Immigration and Passports Services.
The regular passport fees for 21 working days is Vt25, 000 while an urgent fee for the same passport is Vt10, 000, which is normally being processed and collected within three days.
DPM Kalsakau explained that with the order, citizens can their lodge applications for passports at the Immigration booth at the ICT Days celebration venue, and will be receiving their passport booklets within one day.
Passports will be printed on the same day an application is submitted, and issuing of passports will be done depending on flight availability within the two days celebrations.
But this is not the only service that the department will be offering on these two days. Vanuatu Immigration and Passport Services will also be processing the renewal of Visas. Foreigners who wish to renew their visas can also visit the Immigration booth. They are advised to bring all required documents to acquire the service fully.
The process of submitting passport application forms is still applicable. This means that citizens will have to complete the passport application forms and ensure to attach all relevant documents, which include birth certificate and Passport (for those who wish to renew). They will have to pay their Vt10, 000 fees, and submit their forms.
Director of Immigration Department, Mr. Jeffery Markson added that a highlight of this service will be hands on the system. Citizens will be given the opportunity to enter certain required information in the system for their passport processing.
Clients will have opportunity to see the processing of their applications from the data entry to authorisation for printing of passport booklets.
Officers will also provide awareness to the citizens on the decentralisation of the passport services to community level.
Minister Kalsakau further affirmed that in the near future, people will be able to submit their passport application forms just from their fingertips.
The DPM urges everyone to make good use of this opportunity as they would not have to spend money to Port Vila to acquire these services.
Director Markson has verified that applications submitted before the stated dates will be processed as per normal process.