Details for ASSISTANT BROKER

ASSISTANT BROKER

INSURANCE CUSTOMER
RELATIONSHIP MANAGER

Chartered Pacific Insurance Broking is an
existing insurance broker in Port Vila and is
looking for Assistant Broker assist develop and
maintain a portfolio of new and existing clients.

Chartered Pacific Insurance Broking are looking for
an Insurance Customer Relationship Manager, with
focus on personal and commercial classes, to help
us develop and maintain a portfolio of new and
existing clients.

Responsibilities:
•	Ensure standard response times are
met for client base
•	Comply with all relevant regulations
when handling customers
•	Ensure credit control procedures are
being followed
•	Document daily payments for banking
and reconciliation
•	Follow up on quotes and renewal
terms from insurers as required
•
Client reception/customer services
•
Respond to queries
•
Daily administration of the office
•
Manage Stationary supplies
•
Compliance with all relevant statutory
•
and the insurance broker requirement
•
Receipting of client payments
•	Preparation of insurance documentation
•
Data import into Ibais

This position carries significant responsibility for
further developing our firm’s strategies to achieve
our goal. Emphasis on book building through client
services and business retention are important
qualities we greatly value.

Key Qualifications & Skills:
•	Diploma or Certificate from ANZIIF or
equivalent with a demonstrable track
record in insurance broking
•	Outstanding communication,
presentation and interpersonal skill
•	Strong sales and relationship building
skills
•	Manage daily client enquiries and claims
•	Ability to source solutions for clients
various risk requirements
•	A comprehensive understanding of
insurance technical issues
•
Willingness to undertake travel
•	Willingness to undertake insurance
studies
While experience in insurance will be an
•
Management skill
•
Administrative skill
advantage, we will consider well presented
•
Accounting skill
candidates with strong customer relationship
skills from other business backgrounds willing
While experience in insurance will be an
to pursue a career in insurance.
advantage, we will consider well presented
candidates with strong customer relationship skills
Send CV to
from other business backgrounds willing to pursue
Ref: 4126
a career in insurance.
International Finance Trust Company Ltd
P.O. Box 95
Send CV to
Port Vila or
Chartered Pacific Insurance Brokers
info@icount.biz
P.O. Box 95
Port Vila or
info@icount.biz

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